Very efficient easy tp use site. Results in 24hours cannot be bad!
Will definately use again. N.Sinclair-Miller
Fast, reliable, informative and very helpful.
These guys were really efficient, friendly and very helpful.
My experience is that the web site is quick, effecient, the call back and referal service is excellent.
Alex Fallon was most helpful and very prompt at dealing with my query
Got follow up call From Glen Phillips great up to here,but still awaiting local installer to contact me????????
I'd like to thank Alex Fallon at BFT for providing a first-class service in response to my email asking about a local installer; the reply came within just a few minutes and gave me exactly the information I needed. Cool! Chris H. Wiltshire.
good service /phone maner KEITH ATKINSON
Very quick reply. Excellent
If only you supplied and fit the gates, my life could have been so much simpler.
Excellent site super fast response well done. Peter Cardiff.
Very helpful and would recommend them to others. Giles
Phonecall response came in at 17h10, which I found impressive as I'd only sent an e-mailed query at 16h35 - only 35 minutes earlier. Project at very early stage as yet, hence no fifth star. Hopefully, the follow-up will match the eagerness. Neil O'Brien, architect
Very quick response to email enquiry and given details of an installer close by.
Only one comment - having the phone call from BFT flag up as an international call, made me initially think it was an unwanted sales phone call!
BFT were very quick to respond to my enquiry email and when they did they were polite and helpful. Within 5 minutes of hearing from BFT, I received a call from the local contractor they recommended, who was available to meet a few days later.
Excellent friendly advice about experienced installers of electric gates.
Left a request and within 10 minutes had a polite call back. I had a local installer visiting the next day. Very prompt.
Great site, great idea. BFT came back promptly with a suggestion of a good local firm: just what I needed, so I could avoid trawling through all the hundreds of possibilities on the net still not knowing who was any good. It always helps to have a recommendation and be put in touch with someone reputable and competent. Well done BFT, an excellent initiative ! Thanks a lot.
Alex was very quick in responding to my question, knowledgeable about the process and directed me to the right help. The information was very useful.
P.Godfrey, West Sussex.
After being charged over £4500.00 for an electric gate and not being shown how to "add" or "reload" my FOBs by the initial installer (Midland ........ ) based in Leicester and who did NOT respond to any of my voice messages or e-mails, I had to pay another company based in Notts, £301.40 to get three new FOBs. These FOBs recently stopped working and as a pensioner I could not afford the high cost of calling out this Electric Gate D..... and was at a lost as to how to get my Remote FOBs activated.
I asked Customer services at BFT Automation UK Ltd, (at Unit B Aerial Business Park, Membury, Berks RG17 7RZ) for help. Their operative immediately ask me to go to the control unit and he proceeded to give me instructions over the phone. Although I initially had a little difficulties in following the instructions, he was very patience, and guided me through the process to get the FOBs working again. He stayed on line while I attempted to "reload" another FOB by myself using the instructions. I did this successfully. I can now help myself in the future.
The operative who dealt with my request for help, was extremely supportive and was a credit to his organisation. I can only add "one gets what one pays for..." BFT for me shall be the first point of all for any future work, and I would recommend them very highly for their Customer Care/Support.
would like to say a big thankyou to the friendly team, had some great advice given to me
an now i feell more confident about my project
Really pleased with the helpful and friendly advice given by BFT. I would recommend contacting them for their expert opinion before making a decision on your electric gates! Thanks.